Cancellation policy

Cancellation Policy – MiceDirect

We offer a simple, no-hassle cancellation process.

If you need to cancel your order, contact us as soon as possible at sales@micedirect.com or text 706-892-4136.

  • Orders can be canceled at any time before they ship for a full refund

  • Once an order has shipped, it can no longer be canceled

We process orders quickly to ensure product quality, so early communication is the best way to guarantee cancellation.