Friday 16 August, 2013
My first order arrived late due to UPS, I contacted John, and he called me back on a Sunday afternoon. He replaced my order, which was a large order of 500 fuzzy rats, and followed up to make sure they arrived. He was at a reptile show, and took the time to email me. He definitely has a loyal customer, and do not hesitate to order from this Company. The value is excellent, along with their customer service.